At Patna Metro Rail Corporation Limited (PMRCL), the safety, comfort and well-being of our women passengers are of paramount importance. We are committed to providing a safe and inclusive environment for all commuters and have introduced various facilities and measures specifically designed to cater to the needs of women passengers.

1. Women-only Coaches: Special women's coaches are available on all metro trains at certain times to ensure a safe and comfortable journey for female passengers. These coaches are clearly marked and open to women of all ages.

2. CCTV surveillance: we have installed an extensive network of CCTV cameras at all metro stations and on trains to enhance security and monitor passenger activity.

3. Emergency intercoms: emergency intercoms are installed in every metro car and at stations, allowing direct communication with metro personnel if an emergency occurs or any assistance is needed.

4. Station Staff Assistance: Our well-trained and courteous station staff is available to assist female passengers with any questions or assistance they may need during their metro ride.

5. Accessible restrooms: Women's restrooms are available at all metro stations, providing clean and hygienic facilities for female commuters.

6. Security Personnel: Trained security personnel are stationed at all metro stations to ensure a safe environment for all passengers, with special attention to the needs of female travelers.

7. Reserved Parking: At select Metro stations, we offer designated parking spaces for female passengers, ensuring convenient and easy access.

8. Security Escort Service: In cooperation with local law enforcement, we provide security escort services upon request, especially late at night to ensure the safety of women traveling alone.

9. Accessibility: we strive to provide accessible facilities for women with disabilities or special needs to enable them to travel comfortably and hassle-free.

PMRCL is constantly striving to improve our services and facilities to meet the diverse needs of all our passengers. We encourage female passengers to take advantage of these facilities and travel with confidence in Patna Metro.

We welcome your feedback and suggestions to improve the overall experience for female passengers. Please feel free to contact our dedicated customer care team if you have any questions or need assistance.

Thank you for choosing Patna Metro Rail Corporation Limited. Let us work together to create a safe and encouraging commuter experience for women in Patna.

Sincerely,

The Team of Patna Metro Rail Corporation Limited